(5 STAR) by Paul Verlander
James Hankins is such a great salesman. He never pressured me to buy a car and I needed that with this being my first new car purchase. The staff was amazing driving to Gulfport, MS to get my car for me. They stayed after hours to ensure my car would be there for me the next morning. Everything was explained to me very thoroughly. Great car buying experience, I have had many compliments on my 2013 Ford Fusion, and have given James card out already!!!
THANK YOU for making car buying a fun experience again. Aramis was wonderful to work with. I love my new Fusion and would definitely recommend Mullinax to my friends and family.
It is obvious that the sales people at Mullinax Ford are good at their job, especially Dave which has sold me the last two vehicles I purchased. A 2012 ford focus which I did not care for because of the size not quality and a 2013 Ford Escape that I purchased for my wife. The difference between Mullinax and lets say t ford is the service, I purchased a new 2010 ford fusion from t ford and they would not fix my complaints so I brought the car to Mullinax and they did not hesitate to fix the problem I complained about even though I had purchased the car from a different dealership. When you buy from Mullinax the relationship doesn’t stop when you leave the parking lot. Anytime you have an issue with the vehicle you purchase from Mullinax they will stand behind it.
Introducted to Mullinax though a friend, Claire Luther. Bob Bieker handled the sale and we were very pleased with his professionalism. There was no haggling. We agreed on the price and walked away with our new car. We are very comfortable with the Ford Fusion and getting acquainted with all the gagets, and widgets.
Larry was very helpful in buying the new Fusion Hybrid. I came down to view the car, struck a deal very quickly for a fair price, and picked the car up the next day. I liked that he could give me the out-the door price when we were negotiating. There were no surprises when I signed the final paperwork.
Quality Very good
Our salesman, Allen Bowers, was great! Buying a car can sometimes be an ordeal. Allen was helpful, courteous, and knowledgeable. Overall the experience at Mullinax was great. I purchased a new Ford Fusion and I’m delighted with the car.
We spent an entire day at a Ford delaership in Jacksonville the day before we went to Mullinax. That dealership was so terrible we left without buying a car. we went home and searched the internet and saw that Mulinax Ford had the car we wanted and they also advertised they had zero dealer prep fees. We drove the 100 miles to see the car. The whole experience was amazing. They were very eager to please us as soon as we walked in. The cars were opened so we could look without waiting for them to get a key for each one as happened the day before. They allowed us to test drive without any hassle and we went alone. They gave us the deal we wanted and then some. They also did not charge a dealer prep fee that was advertised and they never do. We also only dealt with one person through all the negotiations. This experience was the best one that we have ever had when purchasing a new car. I trade every two years so I have had many dealings. I will only use Mullinax in the future. I wish they would open a dealership in Jacksonville
Quality 3 / 3
I recently purchased my 2012 ford fusion, that I just love. The entire experience was a good one. Friendly, down to earth staff, comfortable setting. I would recommend Mullinax to family & friends.